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By Templar

REFUND POLICY

30 Days Refund Policy

At Templar Art, your satisfaction is paramount to us. We understand the importance of loving the art you bring into your space, which is why we offer a 30 Days Refund Policy. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund.

Policy Details:

  1. Eligibility: To be eligible for a return and refund, the artwork must be in the same condition that you received it. It must also be in the original packaging. Proof of purchase is required for all returns.

  2. Return Process: To initiate a return, please contact our customer service team at [insert contact information] with your order number and reason for the return. We will provide you with instructions on how to return your artwork.

  3. Return Shipping: Customers are responsible for return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value.

  4. Refund Processing: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

  5. Exceptions: Custom or personalized orders, digital downloads, and items on sale are not eligible for returns unless they arrive damaged or defective.

  6. Damaged or Incorrect Items: If your order arrives damaged or if you receive the wrong item, please contact us immediately so we can evaluate the issue and make it right.

Customer Support

Our customer service team is here to ensure your experience with Templar Art is as enjoyable and hassle-free as possible. If you have any questions about our 30 Days Refund Policy or need assistance with your return, please don't hesitate to contact us.

We value your support and are dedicated to providing you with artwork that inspires and enriches your life. Thank you for choosing Templar Art.

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